Cashing Out to Your Own Wallet
Cashing out follows the route your money came in on. Head to the withdrawal screen in your account, choose the e-wallet or bank you funded with — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or your FPX bank — and key in the amount in ringgit. We match the request against your account name and any verification still outstanding before it goes
for processing, which is how a payout reaches the right person and not someone else. Status shows in your transaction history, and our local support team can check a specific request if it sits longer than you expected.
- Open the withdrawal screen — From your account menu, tap withdraw and you'll see the payout options already linked to your profile, plus your available balance in ringgit.
- Pick your payout method — Choose the same e-wallet or bank you used to deposit — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or your FPX bank — so the name on both ends lines up.
- Enter the amount and submit — Key in the amount and confirm the request; we log it straight away so you can follow it in your transaction history from that point on.
- Clear verification if asked — If your account checks aren't finished yet, we'll ask for your ID and a selfie before the payout is released to your wallet or bank.