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How janjibayar88 Handles Your Personal Data

When you create an account, deposit via Touch 'n Go eWallet, Boost, or GrabPay, or contact our support team, you share information with us.

Account data kept securePayment info handled carefullyYou can request access anytimeNo selling of personal dataContact us to update your records
janjibayar88 How janjibayar88 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security is handled at several layers across your account. Connections to the platform use SSL encryption, which means your session data and payment references — including those from GrabPay and DuitNow transactions — travel encrypted between your device and our servers. We do not expose raw payment credentials to internal staff; only tokenised transaction references are visible for account reconciliation. Your data is retained for as long as your account is active, and for a period after closure as required by applicable financial record-keeping obligations. We review our data handling practices periodically and update this policy when our processes change.

SSL Encryption

Every account session runs over SSL. Your login details, payment references from Touch 'n Go eWallet or Boost, and account balance data are all transmitted encrypted.

Cookie Use

We use session cookies to keep you logged in across pages and preference cookies to remember your last-used payment method. No advertising cookies from third-party networks are placed.

Data Retention

Active account data is held as long as your account exists. After closure, we retain transaction records only as long as financial compliance obligations require, then delete them.

Access Requests

You can ask us what data we hold on your account at any time. Submit your request via live chat or email; we will respond with a summary of the data categories we have on file.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, correct, or remove personal data held on your account, reach out through any of the channels below. Our team handles data requests separately from general account queries, so please mention that your message is a privacy or data request so it gets to the right person without delay. Players in Kuching and Kota Kinabalu can use the same channels as everyone else — there is no regional restriction on data requests.

Live Chat Start a chat session directly from the account page. Mention it is a data or privacy request so our team routes it correctly from the start.
Email Support Send your data request by email with your registered account name and the specific change or access you are asking for. We aim to acknowledge within one business day.
Account Settings Some details — display name, contact number, preferred payment method — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data on janjibayar88

Below are the questions we receive most often about how personal data works on this platform. If yours is not covered here, contact us through live chat or email and we will give you a direct answer.

We hold your registration details, transaction records referencing your Touch 'n Go eWallet, Boost, or GrabPay wallet, device session logs, and any support conversations you have had with our team.

Yes. Submit a deletion request via live chat or email. We will close the account and remove personal data, except transaction records we are obligated to keep for financial compliance purposes.

We do not sell your data. We share limited information only with payment processors — such as those handling GrabPay or DuitNow transfers — strictly to process transactions you initiate.

Session cookies keep you logged in while you navigate the platform. Preference cookies remember your last payment method. We do not use third-party advertising cookies that track you across other websites.

Personal profile data is removed. Transaction records are retained for the minimum period required under applicable financial record-keeping rules, then permanently deleted from our systems.

Minor details like your contact number can be updated in account settings. For name or identity corrections, contact our support team via email with your request and we will handle it directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.